Dedicated to Providing the Best Home Care and Support.
Providing You with support at Home.
We pride ourselves on offering our clients a comprehensive service. Our Personal Assistants are here to support your needs and maintain your independence.
Phoenix Care is a CQC Registered Care Agency with a difference. Phoenix came about because we want to make personalised, team-based support available to everyone who values consistency and familiarity in the way their support is delivered.
In our ten years of supporting people to set up home support arrangements in Bath & NE Somerset, we have found that what people don't like is constantly changing carers. Excellent support is best achieved with a small, unchanging group of Personal Assistants (PAs) who you can get to know over time, and who can get to know you.
Our approach delivers care and support in a way that contrasts with what many people experience with home care, and we are proud to be a little different.
Services
Phoenix provides the following services to client's in their own home:
-
Personal Care/Medication Support
-
Domestic Support
-
Social outings
-
Support with shopping
-
Support with medical appointments
-
Live in Care
Dedicated Team
You're support team would be made up of the following
-
Small number of Personal Assistants
-
Key Worker
-
Area Coordinator
Testimonials- Taken from TrustPilot
Phoenix Care - our experience
Phoenix care have been the care providers for my father for the last two and a half years. We had a lovely, caring, professional team that went above and beyond to look after my dad and also to help my brother and I with his care. The whole team were caring, attentive and really understanding of his care needs. Pheonix care as a care provider were so supportive to us as a family navigating us through some very difficult times, losing our mother and the very painful decision to get dad into full time care. They did their utmost to support us. I can’t thank them enough for all their support and understanding.
Date of experience: 11 August 2022
Five Star!!!
Five Star!!!
From the moment I first spoke to the office to enquire about care for my elderly father, the help and kindness was forthcoming from everyone I dealt with. The carers that subsequently looked after my father could not have been kinder and looked after him so well, remaining professional at all times. I will always be grateful that Carine may well have saved my fathers life as he had a stroke and she stayed with him until the paramedics arrived. She was a star.
It was a pleasure to deal with Phoenix Care.
Date of experience: 08 May 2022